If you need to reset your password to continue online shopping please follow the instructions below.
1. On the main page press "Forgot password" button.
2.Choose the way to reset password: by email or by phone.
*If you used an email address or a phone number for registration - please proceed with a password recovery accordingly
By email: Enter your email address and press the "Reset password" button and check your email inbox folder to find an email with a password recovery link. If no email from OTC Stores can be found - please check your spam folder.
By phone: Enter your phone number and press the "Reset password" button.
In case you've used a mobile phone number - you will receive the text message with the code to reset your password. If a landline - you will receive a callback and the robot will dictate an activation code to complete the password recovery procedure.
3. Enter the code you have received.
4.Press the password recovery link from the email or just reset the password if used the code, and enter a new password. When done - continue to "Save" button
5. Return to Sign in Page
6. Sign in to your account using your email and newly created password!